Goods marked as:

Will be shipped from EU: Will be shipped from EU: from our warehouse further to your address. Usually within 5 to 15 days (depends on your location).

As soon as the package is sent  to your address, you will receive a tracking number.

---------------------------------------------------------------------------------------------

Pre-order / Will be shipped from EU: This means that the goods sold out quickly but will be restocked.

You can purchase (reserve) such goods, but they will be delivered to you after they arrive at our warehouse in the EU.

The goods come to us regularly approximately every two to four weeks, and it depends on the speed of the carriers.

Note: Our products travel halfway across the globe to reach us—and then to you—so occasional delays between carriers may occur. We appreciate your patience and understanding.

If you have any questions or concerns, please don’t hesitate to contact us through one of the following methods:

• Contact Form: Use the built-in form on our Contact Us page (located at the top right of the website).

• Email: Reach us at r.a.s.primarymail@gmail.com

Important:

Please do not send messages to redorchestrastore@gmail.com, as this address is for internal use only and messages sent there may not be seen.

---------------------------------------------------------------------------------------------

Please also check the spam in your e-mail because the tracking number can be sent there as well (it depends on your personal e-mail settings).

You can consult the entire delivery process with our customer support using the "Contact us" button on the main page of our store or through our social networks or mail r.a.s.primarymail@gmail.com

Worldwide Shipping Available!

We deliver to over 150 countries across the globe.